Accidentally Selected an Education Account

[JakeC1]

Like some others here, I accidentally selected an education account when creating a new account (it's for a nonprofit that provides services to children and families but I wouldn't be doing so directly, so I misunderstood why the question was being asked), and so it is prompting me "as a school or other organization that provides educational services to children, you must provide additional information to continue using Zoom services." Is there a way to reset this account or allow me to start over with the registration process? I can't get into the account to try to change the settings, and I can't restart the process on my own. Any help would be appreciated!

[mishraw]

I am also having this issue, is Zoom able to reach out to us to reset the accounts?

[Bri]

Hi @mishraw ‌👋‌ Please check out the solution provided by @ZoomerIT here.

Hope that helps!