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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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About school account

Gabriela0406
Newcomer
Newcomer

Hello, I'm user.

Currently, I'm using it as a school account,
It's still a "basic" account.
As far as I know, if you use it as a school account, it will be changed to 'unlimited'.

I want to change the account type. Thank you for letting me know where to do it.

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Gabriela0406 

 

You can still have Basic users in most account types. In organization accounts, this is usually so that a user can have basic permissions without consuming a license, or when a license has not been properly assigned.

 

Is it an "Education" account that you have - and is your overall Zoom account administered by someone else?

 

Rupert 

Thank you for reply about my  Question.

 

Yes, My Zoom account overall Education administered by college(Univeristy) data processing.

Now, I'm in my first year of college in Department of Nursing Science

 

Thank you