cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

I can't purchase a license for a new user

SB01
Newcomer
Newcomer

‎2023-04-19 12:40 PM

I have a Pro  plan with one other user/paid license.  I recently added another user as basic but have not been able to purchase an additional new licenses for them.  The Edit Current plan button is grayed out.  The information button says that has to do with unpaid invoices but there are no outstanding invoices.  Can someone help?

0 REPLIES 0