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zoom one Pro account pausing

chava3
Newcomer
Newcomer

good morning.. I paused my zoom one Pro for 3 months which ends April 27th. How can I extend it for another 3-6 months? Is it possible?   ..thanks for any help resolving  ..it says it will resume automatically on that day. 

1 ACCEPTED SOLUTION

S_K
Community Champion | Employee
Community Champion | Employee

Unfortunately, pausing subscription is only offered for a 3-month period of time.

View solution in original post

4 REPLIES 4

S_K
Community Champion | Employee
Community Champion | Employee

Unfortunately, pausing subscription is only offered for a 3-month period of time.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @chava3

 

I reviewed your post and have accepted @S_K's reply as a solution. Please let us know if you have any additional questions.

 

Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

so, can you restart payments (say for a month), then re-pause for three more months?

nanouk14
Newcomer
Newcomer

so, its no possible to pause subscription for six months?