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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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upgrading to latest version after retirement

BobHertz
Newcomer
Newcomer

‎2023-05-08 02:18 PM

I was instructed to contact my IT department to upgrade my Zoom version. I am retired and no longer have an IT department. How can I get a personal account and how much does it cost? thanks

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-12 10:19 AM

Hi @BobHertz welcome to the community! So you were apart of another Zoom users account? If I am understanding correctly? If so, great -- I would suggest looking into the knowledge base article on Unassociating and creating your own account and let me know if that was helpful! 

 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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