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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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unable to payment using my zoom account payment plateform

ICSOutsourcing
Newcomer
Newcomer

‎2023-07-12 12:52 AM

when trying to pay via credit my account pop that "it give CURL error and saying my account is blocked due to security reason. now they have down graded  our account

 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-07-12 08:31 AM

Hi @ICSOutsourcing 

 

I recommend checking Error Codes for Billing and then contacting your bank for additional details. You can also submit a request to Zoom Billing for assistance. They may need to access your account to determine the issue.

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