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Zoom AI Companion2023-07-13 11:03 AM - last edited on 2024-01-17 11:14 AM by RN
I am unable to down an updated software version onto a Galaxy 727 phone. I am getting a message saying that they are "Staging an app" and asking if I want to install, which I say "yes". Then I get nothing.
I have tried to go through online support, and get hung up in the "Chat bot" function, and cannot get a live person to help me.
Does anyone know how to get a live technical person at Zoom on the phone????
TIA for any help you can give me.
2023-07-13 01:14 PM
Hi lindschroeder,
Do you know what Android version you have on your phone? The most recent Zoom version may not be supported by all Android versions. I believe you need to have Android 6.0X or later.
I was able to get a live agent on the chat by continually click "no" when asked if my question was solved and then it asked me if I wanted to chat with a live agent.