unable to assign lisence because " You have exceeded the limit of license assignment for your accoun | Community
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Newcomer
April 4, 2023
Question

unable to assign lisence because " You have exceeded the limit of license assignment for your accoun

  • April 4, 2023
  • 35 replies
  • 1 view

i dont understand why, i cannot assign my license, 

i can unassign, but after that i cannot assign again, 

is there something wrong?

my license is still more then 10, but i cannot assign to mw account, 

now, i cannot assign the license, and all my account turn to basic, 

and zoom want me to buy more lisence for me to can assign? 

im still missing the point here,

    35 replies

    Newcomer
    April 4, 2023

    I am having the same problem.  Now I got an unassigned license...

     

     

    Newcomer
    December 18, 2023

    I purchased the scheduler feature and i have a pro account and I am unable to access it because it states 'unable to assign a license - need admin to assign it.  I am the only one on the account. Can anyone help? Zoom has terrible service

    bravosnkAuthor
    Newcomer
    April 4, 2023

    so any zoom representative answer? how is the policy/ what change, is it relate to update of you aggrement, or this is just a glich? do i have to buy another license? and if i accidentally un assign , then i have to buy again? can you please give us information,  in this account i only have 1, i try to unassign and assign, after 5 try, i got the error the limit again, why is this? 

     

    Newcomer
    April 4, 2023

    Help please Zoom, the assignment of licenses has been working for months before this.

    bravosnkAuthor
    Newcomer
    April 4, 2023

    hello Zoom I Just Buy this, and i cannot assign license, is there anyone having the same problem? or is there anyone still use zoom? do you guys have alternative? already cancel my billing but its already deduct for 1 month, and now, i cant use this, only 1 license, and also on my other office administrator account, im an IT  and also managed other people office, if they mistake making meeting, or use the old meeting id which the user already not working, 
    have you guys having the same problem,? 
    any other online meeting, beside zoom, meet,and teams? 

    bravosnkAuthor
    Newcomer
    April 4, 2023

    any news about this? 

    what happen to zoom,? 

    why so much change since oktober 2023, 

    no reset, no change, imagine if you have 200 license, and accidentally unassigned, and you have to buy 200 more, but, if u accidentally unassigned again, u have to buy again,  

    bravosnkAuthor
    Newcomer
    April 4, 2023

    helo admin, my license stuck, how do i get refund

    Newcomer
    April 4, 2023

    ok, im having a problem here, i buy addon for 500participant and 1000 participan, and cannot assign,......... soo do you want me to buy another license? i just want to upgrade? why so hard?

    Newcomer
    April 5, 2023

    Hello Zoom !!! if effected our business. 

    Newcomer
    April 5, 2023

    I haven't been able to study for several days. Please fix the problem as soon as possible.

    Newcomer
    April 6, 2023

    We encounter same problem.
    Today I wasn’t able to assign licenses, and have contradicted messages on user management page:

    • You have licenses still available to users. Assign license to users or manage your license count.
    • You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit.

    There is limit on how many times I can reassign license? I cannot find such information in documentation.
     

    Newcomer
    May 3, 2023

    Same here, I got an answer today: "You could still use the unassigned license. However, if you ask me when it could be used, I can't provide an exact day or time for it since it will be predetermined by our engineers."

    But this is just an abuse of power. I mean, none of us were notified about what was going to happen, and in the terms of service, there is no limitation regarding the number of times that we can reassign licenses.