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the pro account returns to basic before the subscription period expires.

asesor_pdc
Newcomer
Newcomer

‎2023-01-21 10:44 PM - last edited on ‎2023-05-05 10:29 AM by Community Moderator | Employee 

Hi. How do I contact zoom.us customer service? I have a problem with the pro account returning to basic before the subscription period expires. I'm having trouble filing a complaint about a problem with my Zoom account.

 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-01-21 11:14 PM

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website or the Z-SPAN website.
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