cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

the bill hasn´t being payed becouse I changed my card, as it was stolen.

devikirin
Newcomer
Newcomer

I am trying to pay my last bill, but it´s not letting me.  I changed my card as it was stolen, and I cannot pay it back. No one to conect to fix this,

Any help please

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @devikirin 

 

You can use zoom.us/paynow to pay without logging into your account. You need the invoice number(s) and your account number. If the issue is the new credit card, you can update the card on your account.

 

If you still need help, please submit a request to Zoom Billing.