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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

the annual zoom one pro package changed to basic even though I only purchased it 2 months ago

nurijatim
Newcomer
Newcomer

‎2023-12-11 07:21 PM - last edited on ‎2024-02-09 12:23 PM by Community Moderator | Employee

We just purchased the annual Zoom One Pro package but our account changed to basic even though we only made the purchase 2 months ago. How do I restore it to Zoom One Pro?

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