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the annual zoom one pro package changed to basic even though I only purchased it 2 months ago

nurijatim
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Newcomer

‎2023-12-11 07:21 PM - last edited on ‎2024-02-09 12:23 PM by Community Moderator | Employee

We just purchased the annual Zoom One Pro package but our account changed to basic even though we only made the purchase 2 months ago. How do I restore it to Zoom One Pro?

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