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M
Newcomer
MARIA252
Newcomer
September 15, 2025
Question

problème d'abonnement

  • September 15, 2025
  • 1 reply
  • 0 views

Bonjour,

 j'ai annulé un forfait que j'aimerais réactiver :  Zoom Workplace Pro annulé le sept. 05, 2025 , car il etait valable jusqu'en 01/26 . comment faire ? 

et annuler l'avoir qui subsiste sur mon compte .  merci 

1 reply

M
Community Champion | Employee
Mandel
Community Champion | Employee
October 2, 2025

Hi @MARIA252 ,

 

Welcome to the Zoom Community!

 

Please note that once a subscription has been cancelled and a credit has been generated, it is unfortunately not possible to reactivate that same subscription. You can however purchase a new subscription via our web interface, as you have already done.

 

Let me know if you have any further payment related questions.

 

Cheers,

Zoom Community Team

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