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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

payment

krishnavilla
Newcomer
Newcomer

‎2023-01-02 02:59 AM - last edited on ‎2023-05-01 09:53 AM by Community Moderator | Employee

My account no is 3002134171. I have debit card, but with debit card I am not able to proceed for payment. Please provide me another method for payment. I had another bank account before, in it I can able to pay to zoom from my debit card only, so why this time I am not able to do payment?

 

Regards,

Shital

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-01-02 11:48 AM

Welcome to the Zoom Community, @krishnavilla.

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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RN
Community Moderator | Employee
Community Moderator | Employee
In response to Ray_Harwood

‎2023-06-29 01:42 PM

Just adding onto @Ray_Harwood's reply, but have you also attempted to update your Zoom payment methods?

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