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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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Julie33
Newcomer
Newcomer

cancel my subscription renewal and cancel your invoice for the period from May 21 to June 21. I won't pay or use Zoom.

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there, @Julie33 👋 I will look into your account and follow up with you.


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Bri
Community Moderator | Employee
Community Moderator | Employee

@Julie33 if you wish to cancel your subscription, you can follow the steps outlined here

 

I also see that you have a ticket open with our Billing team. Please be on the lookout for an email follow-up from them. Please let us know if you have any additional questions.


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?