payment

[Julie33]

cancel my subscription renewal and cancel your invoice for the period from May 21 to June 21. I won't pay or use Zoom.

[Bri]

Hi there, @Julie33 👋 I will look into your account and follow up with you.

[Bri]

@Julie33 if you wish to cancel your subscription, you can follow the steps outlined here. 

I also see that you have a ticket open with our Billing team. Please be on the lookout for an email follow-up from them. Please let us know if you have any additional questions.