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senaidemirci
Listener

i paid my last billing: about 387 Dolar

but i was warned to pay extra 200 dolar..

please check my profile..

this is your last warning letter:

i have put enough money to pay all my billings cost..

 

 

 

 

Senai Demirci,

As a courtesy, we would like to inform you that your recent invoice INV196005932 has an outstanding balance of 188.68 USD and is now 30 days past its due date of 04/03/2023, leaving a total account balance of 200.48 USD as of 05/03/2023. Please click the below button to update your payment method as we are unable to collect payment from your current one. To avoid an interruption to your service, please update your billing information including your current billing address

 

please inform me soon..

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Although this community forum is a useful resource it is not an official method to resolve billing issues.

If you are encountering charges which you believe may be incorrect, submit a request to Zoom Billing for assistance.

https://support.zoom.us/hc/en-us/requests/new

Regards

 

If my reply helped, don't forget to click the accept as solution button!

View solution in original post

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Although this community forum is a useful resource it is not an official method to resolve billing issues.

If you are encountering charges which you believe may be incorrect, submit a request to Zoom Billing for assistance.

https://support.zoom.us/hc/en-us/requests/new

Regards

 

If my reply helped, don't forget to click the accept as solution button!

Santhosh2
Listener

I want to change my payment method. Can you please guide