cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

payment that I didn't subscribed

JohnRV
Newcomer
Newcomer

‎2021-11-22 10:34 PM - last edited on ‎2023-04-06 01:33 PM by Community Moderator | Employee

To whom I can contact I received charged to my credit card that I didnt subcribed , please help me.

Topics:
0 Likes
1 REPLY 1

SamCSM
Zoom Employee
Zoom Employee

‎2021-11-23 06:33 AM

Hi JohnRV,

 

You should reach out to our Billing department by following this link https://support.zoom.us/hc/en-us/requests/new and choose "Billing & Account Management" in the drop down menu to submit your request.