cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

payment problem

Spacebuzz
Newcomer
Newcomer

I currently set a monthly salary. Paid. Yet they want to charge my card for the previous annual fee.

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Spacebuzz I would suggest checking out the KB on Monthly vs Annual Plan where you can change from monthly to annual. If you are having issues changing your billing occurrence, suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here


 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Vivian238
Newcomer
Newcomer

It is better than the first card

Bakdanso1987
Newcomer
Newcomer

Ok now how can confirm my salary zoom meeting now to continue to work on demand on spectrum router zoom camera QR moto phone number for Walmart webinar international privacy and account to meet up place zoom video communications and information now