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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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payment deducted

Khirtz
Newcomer
Newcomer

‎2023-06-06 03:56 AM

i have already upgrade my zoom account payment already deducted but still on BASIC mode.
Please help to upgrade my account.

Topics:
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5 REPLIES 5

Khirtz
Newcomer
Newcomer

‎2023-06-06 06:02 AM

please notice my concern.

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Bri
Community Moderator | Employee
Community Moderator | Employee
In response to Khirtz

‎2023-06-06 02:32 PM

Hi @Khirtz , did you assign the license after you purchased it? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses#h_01GZCBPA9Y904KSEW5T... 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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Leonies
Newcomer
Newcomer

‎2023-06-06 06:46 AM

I have the same problem. Did your account upgrade today? 

 

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Zoom45
Newcomer
Newcomer
In response to Leonies

‎2023-06-21 05:30 AM

I have upgraded my account today 

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TDB-27
Newcomer
Newcomer

‎2023-06-06 07:00 AM - edited ‎2023-06-06 07:02 AM

Aynı sorunu yaşıyorum. Aylık ödeme için dün gece iki defa ödeme alındı. Ancak hala hesabım yükseltilmedi. 

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