payment debited but account not updated what to do?

[arjunlyngdoh]

Hi i made a payment to renew zoom my bank account was debited from my account but my room app is not showing it still is using the free version. please help.

[S_K]

Hi @arjunlyngdoh 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

If you need further assistance, please reach out to Billing by chat.