paid invoice, yet have "Basic" plan

I am facing the same issue. Anybody from Zoom to help us out? Thanks

Hello,

Hactually assigned the licence?  Zoom does not do this part for you. You will need to act as the account admin and assign the upgraded licence to your account.

Assigning a single license

Sign in to the Zoom web portal.

https://zoom.us/ 


In the Admin section click User Management, then Users.

Using the search bar locate or search for the user who you want to assign a license. (Your own account)

Click Edit at the end of the user row.
This will open a window.
Choose the User Type to assign.




After choosing the User Type (Licensed),  select the license.
Click Save.


The license is now applied and you can use it immediately.

https://support.zoom.us/hc/en-us/articles/16519456230285-Troubleshooting-paid-account-still-showing-as-basic 


Regards

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I receive a warning that i have an unpaid amount for my account. But i see all invoices have been paid, when i check the billing section.. Any body from zoom here... who will help us for solution... This app is going worse day by day..