cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

otp blocking access to original account

uncledana
Newcomer
Newcomer

otp was forced onto my free account (opened 2020/04/04).

i did not set up, and cannot now set up, an authenticator app.

i would like to retain my original zoom account.

can a zoom rep please assist in recovering my original account?

 

t/y

uncle dana

0 REPLIES 0