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new email

Mariojordan
Newcomer
Newcomer

‎2023-05-09 02:43 PM

When I First opened my zoom account I signed up with an email I didn't use zoom for a while and meanwhile I changed business emails and now I don't have access to the email I originally signed up with and now that I want to change my email address and password I can't because I can't sign in to my previous email address, what should I do ?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-09 02:44 PM

Hi @Mariojordan , you would need to create a support ticket. Here's the link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Bri
Zoom Community Team
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