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login with a stopped account

Abbie2
Newcomer
Newcomer

‎2023-09-01 09:11 PM - last edited on ‎2023-09-08 11:07 AM by Community Moderator | Employee

Hi, I've got an account that I didn't login for a long time. And also the email is stopped by  administrator ( the account is my primary school email ) . I want to login but I need the code. Is there a way  to get back my account? Thank you.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-09-08 12:02 PM

Hey @Abbie2 sorry you're having issues with your Zoom account! If you do not have access to your email that is associated with your Zoom account, you will need to create a ticket with the Request type: Account Management --> About: Unable to access email.

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