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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

licensed users

nickunderwood
Newcomer
Newcomer

‎2023-04-27 01:47 PM

I have one licensed user that we pay for, but when we try to set it to someone it says we have exceeded the limit and won't allow it.  How do i cancel zoom and get my money back.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-03 12:11 PM - edited ‎2023-05-03 12:14 PM

Hi @nickunderwood do you mind sharing a screenshot of the error? Thanks! 

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Zoom Community Moderator
he/him/his

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