Yes, after 30 days my licenses were reinstated - Zoom ticketing support was beyond useless and wouldn't even tell me that much, I found it in one of the threads in this community forum

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bayerAuthor

Newcomer

I waited for an entire month - there was no assistance from Zoom in trying to get reinstated nor any idea of when it might happen - if you go into your account - account managment - reports - user activity reports - not sure which one to look at after that but its in there- it will show how many times you've assigned your license and when was the last time you were permitted to do so. Then wait a full 30 days from there.
Incredibly poor communication from Zoom - and even worse customer service.

I agree. From my point of view, this is an illegal act. The rules of the game cannot be changed during the game. They recently changed their terms of service and started applying them to the old licenses instead of just the new ones. I'll probably end up with a lawsuit/chargeback.

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davidkou

Newcomer

Zoom Support has restored my license to my owner account. BUt I am not sure whether I can assign license to another user like before. Has anyone tried?

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TDB-27

Newcomer

BEN İKİ DEFA ÖDEME YAPMAMA RAĞMEN HALA HESABIM YÜKSELTİLMEDİ. AYRICA ABONELİK İÇİN İKİ DEFA ÖDEME ALMALARIDA KANUN DIŞI DEĞİLMİ

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robert18

Newcomer

I am with the same problem, I have two licenses, one license is addressed correctly to the user and the other one I cannot not address to the second user. I simply cannot use it. I don´t know what to do to solve it