cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

incove with VAT

arbz
Newcomer
Newcomer

Hello, Zoom billed 167.89, including VAT, but the payment was debited 149.90 without VAT. Since we have a VAT number in our profile.
Now we have problems with accounting, because the invoice was issued for one amount and another amount was debited.

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hello,

 

Thank you for reaching out to Zoom Community!

 

I recommend contacting our Billing support team here for assistance with this as they will need to access your account to investigate.

 

If my reply helped guide you in the right direction, please click the Accept as Solution button. This helps others with the same question.