how to change sign in email

[isa86]

I  get signed  in automatically but with old email  and password. How do I change it? 

[Bri]

Hi @isa86 ! To change your sign-in email:

1. Sign in to the Zoom web portal. 
2. In the navigation menu, click Profile.
3. Under Sign In, click Edit next to Sign-In Email.

https://support.zoom.us/hc/en-us/articles/201362563-Changing-the-email-associated-with-your-account

[MrsXX]

Hello.  I follow your steps above however the system wants to send a code to the email address I no longer have access to.  My instructions are to contact support.  My plan does not allow technical support.  ???  Are there other options to address this very simple change.  I prefer not to create a new account for myself.

[TracyW808]

I have the same problem.  Need to change the sign in email from one that I no longer have access to and my Pro plan does not allow telephone technical support. 

[isa86]

Hello sorry for not responding earlier  The person having the issue   has it resolved  Thank you  . 

[Trail_Calle]

I have the same problem, really need help!
I cannot access my previous email, try to change to my current but still need to check my previous to confirm the change... what should I do?