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A
Newcomer
Adamz
Newcomer
May 6, 2023
Question

help me to get my zoom

  • May 6, 2023
  • 1 reply
  • 0 views

I used an empty email address *********** registered to buy a zoom number, after the purchase, I realized this problem, and then registered the email address, now the mailbox cannot receive the verification code, how to solve it?

1 reply

R
Community Manager
rn-zm
Community Manager
May 8, 2023

Hey @Adamz  for this you will need to submit a ticket to https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 and for the Request Type: Account Management. After submitting the ticket be on the lookout for a follow-up email to the email address you provided.

A
Newcomer
AdamzAuthor
Newcomer
May 12, 2023

Thank you for your help.

I have sent an email according to the contact information you provided, but there has been no response for several days. What should I do?

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