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help me to get my zoom

Adamz
Newcomer
Newcomer

‎2023-05-05 07:56 PM

I used an empty email address *********** registered to buy a zoom number, after the purchase, I realized this problem, and then registered the email address, now the mailbox cannot receive the verification code, how to solve it?

Topics:
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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-08 10:46 AM

Hey @Adamz  for this you will need to submit a ticket to https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 and for the Request Type: Account Management. After submitting the ticket be on the lookout for a follow-up email to the email address you provided.

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Zoom Community Moderator
he/him/his

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Adamz
Newcomer
Newcomer
In response to RN

‎2023-05-12 06:20 AM

Thank you for your help.

I have sent an email according to the contact information you provided, but there has been no response for several days. What should I do?

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