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2025-11-18 07:29 AM
What is going on here?
i just opened the windows app (after a few weeks or months) and suddenly - a second after the app was open (i didn't click on anything)- my internet browser opens, diretly leading me to a checkout page (all official, doesn't look like fake) to buy a yearly plan for round a bout 150usd!
What the hell is going on??
Did something change here? Will zoom keep on working for free?
I have an important meeting tomorrow and just wanted to see if the app needs an update or so. didn't expect this - it's very irritating.
To be clear: i never clicked on something. I just openend the app. and no, i for sure didn't click on "upgrade" or "buy a plan" or anything like that.
I'm confused: Can i just participate in a meeting tomorrow or am I restricted with my "free" basic account, in a way that I can't even take part in meetings?
When I just open a (free) windows app I don't expect randomly opening a browser asking me to buy something.
this is weird.
Thanks in advance.
Best
Y
2025-11-21 04:39 AM
Hi @ysr ,
I have reviewed your account and can see that you are still the owner of a free account. As such, you can participate in your meeting as normal. If you want to review the features included in a free plan, please see here: https://zoom.us/pricing
I hope this was helpful. Let me know if there are further questions.
Cheers,
Zoom Community Team