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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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for representatives of Customer service and quality control of ZOOM!

Akbarkhon
Newcomer
Newcomer

This message is for representatives of Customer service and quality control of ZOOM!
I am extremely dissatisfied with what you guys are doing. We work with a big number of companies and I will never advise service that you provide and will be asking them not to work with people that are not professional and not client oriented. My message to your Trust and Safety team has been ignored 3 times, the only thing that they did is kept sending me same samples that they have without even understanding why I am trying to reach out to them and not trying to help me. I think that it’s a big shame having such resources and popularity in the market and providing such a poor service.

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