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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

for representatives of Customer service and quality control of ZOOM!

Akbarkhon
Newcomer
Newcomer

‎2024-05-25 09:54 AM

This message is for representatives of Customer service and quality control of ZOOM!
I am extremely dissatisfied with what you guys are doing. We work with a big number of companies and I will never advise service that you provide and will be asking them not to work with people that are not professional and not client oriented. My message to your Trust and Safety team has been ignored 3 times, the only thing that they did is kept sending me same samples that they have without even understanding why I am trying to reach out to them and not trying to help me. I think that it’s a big shame having such resources and popularity in the market and providing such a poor service.

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