charge on the credit card | Community
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Newcomer
June 14, 2023
Question

charge on the credit card

  • June 14, 2023
  • 1 reply
  • 0 views
I see a charge on the credit card from Zoom in April.
I did not renew my subscription as my subscription only needs to be renewed in October.
Also, I can't find an invoice for this transaction in the personal area. Please help

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
June 22, 2023

Hi @mendya 

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.