cannot reach customer support by phone and auto-support is not helpful | Community
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Newcomer
November 10, 2023
Question

cannot reach customer support by phone and auto-support is not helpful

  • November 10, 2023
  • 2 replies
  • 0 views

I want to reduce the number of licenses on my Business account from 20 to 1. How do I do this?   

A happy customer is defined as someone who gets their questions answered quickly!  

2 replies

crissyd
Employee
Employee
November 10, 2023

Hello @EAKelley ! You can either call our Billing Team (+1.888.799.9666 ext 3) or submit a ticket here. Please ensure that you're signed in order to submit a ticket.

Newcomer
March 22, 2024

I am not able to reach anyone at Zoom. I have filed multiple tickets and tried to reach our PoC Brian Warren directly. Not getting any replies. Please help. 

Newcomer
March 26, 2024