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cancel a non existent subscription

baldwinr
Newcomer
Newcomer

‎2022-12-30 01:14 PM - last edited on ‎2023-05-01 09:53 AM by Community Moderator | Employee

i asked for a basic 40 munite subscription and was billed for 2 months in a row; then I cannot have on line chat as I am on basic and cannot cancel what I should not have had in the first place

 

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bmausten
Newcomer
Newcomer

‎2023-01-02 02:33 AM

A paid subscription was cancelled four months ago, but I am still being charged every month. How do I stop this, and get a refund?

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