cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

can I reach zoom via email?

solasanIob
Newcomer
Newcomer

I had to change my email account. Unfortunately I cannot access my old email adress.

 

Whilst trying to give Zoom my new email adress, they tell me that all discussion will be send to my old one, and if I cannot reach it, I shall contact Zoom support...

 

But where do I find their email adress???

 

Thanx

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @solasanIob! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 ?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?