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Newcomer
July 28, 2024
Question

business account

  • July 28, 2024
  • 2 replies
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Hi! We bought a business license for the company to combine all accounts under one business account. 1. During the transition, the employees had a choice - to transfer the money back to their account, or to the account of the one who invites them into the space. Everyone chose to credit the one who invites you to the corporate account. In total, where can I see the amount of the balance and from whom exactly? Is it possible to track in the zoom database where the balance of funds from employees who previously used an individual Zoom account (with a PRO subscription) was credited after switching to a corporate subscription? 2. Is it possible to purchase new licenses for a business account using the balance of the account that was validated?

2 replies

Яна1Author
Newcomer
July 28, 2024

Hi! After we canceled the purchase of Zoom Phone Business Plus and returned to our Zoom Meeting Plan Business account, the credit balance in the amount of $2,213.49 is displayed in the personal account. Tell me, what does this mean?

Яна1Author
Newcomer
July 28, 2024

Hi! Can you tell me how to use the account balance to buy licenses for a business account?