cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

billing

Susan17
Newcomer
Newcomer

I was charged an additional amount on my bill and don't know why. I've asked for help and have received a reference number but no help. 

 

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @Susan17 these Knowledge Base articles may help you with your issue: 

 

Let me know if you were able to figure out your and understand your invoice! 🙂 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!