basic plan

[corinamatei]

hello, I paid for a subscription for one month but I didn't receive the email and when I log in Zoom I'm listed with a basic plan, please help me

[sachinzoom · Accepted solution]

Hello @corinamatei 

Please ensure you assign the license to your user account in Zoom. Please see the steps here:

Please refer to this support article for how to assign a license.

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

We also have a video, so please watch it.

https://www.youtube.com/watch?v=Ua_HY1xXhzo

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.