annual subscription impossible to use the 30% rebate that's end on 22/12/2022

[Sigi01]

hello everyone😃 ,

I have receive on the 29/11/2022 a rebate on my pro subscription but it is impossible to activated it🤔 , I want it but its ends on the 22/12/2022😫, I have try to contact the after sale market with the ticket  but they never answer.

It is impossible to pay in advance i have tried😥.

 can someone help please?

 thanks in advance

[Sigi01]

😁‌‌is it because  i have posted here the problem‌‌🤔 but this monrning at 9 a clock gmt zoom proceded with the payment with the reduction code😋 thanks

[CarlaA]

Hi @Sigi01 , I'm happy to hear this issue was resolved!  Please let us know if you need further assistance. 

Carla,
Zoom Community Team