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after log in failure to update. Now I csnt access my account

joanp1
Newcomer
Newcomer

‎2023-08-08 12:41 PM - last edited on ‎2023-08-15 07:26 AM by Community Moderator | Employee

 
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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-15 07:32 AM - edited ‎2023-08-15 07:34 AM

Hi @joanp1 Unfortunately, we are unable to process this request through the Community; instead, please submit a Billing & Account Management ticket here for the best support!

 

Select Account Management for this Request Type, and Password Issue/Reset for the About. 

 

If i recall, I believe with so many failed password attempts theres a 30 minute time wait before attempting to signing back into the Zoom account. 

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