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Newcomer
August 19, 2021
Question

account settings missing

  • August 19, 2021
  • 2 replies
  • 0 views

pls help

2 replies

Peter_Uy
Community Champion | Employee
Community Champion | Employee
August 19, 2021

Hi @THEVVAH,

 

What account settings are missing?  Could you please tell us more?  

 

You can usually find answers to most frequently asked questions in our help site, visit: support.zoom.us 

 

Thank you and stay safe!

Newcomer
September 20, 2021

I want to set up background for my meeting. It says to go to Account Management, then Account settings. However that option is not there. It says I need to be an administrator. How do I set my account to admin with the Basic account?

Bort
Employee
Employee
September 20, 2021

A basic account has no account level settings. Just ensure you have Virtual Background enabled in your Settings page, then upload the image for use in the desktop client. 

 

Instructions on how to enable and set an image are here: https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image (Skip to the User section for enabling and then go to How to apply a Virtual Background section for adding one to your meetings)

Community Manager
August 20, 2021

Hey @THEVVAH, can you please elaborate more on what Account settings are missing?

 

Also, are you an owner, admin, or member of the account? If you're not an owner, the owner or an admin with privileges has the ability to turn settings on or off for a group of users in your account. Also has the ability to lock settings on or off to force them on or disable them for the group.

 

If you're an owner on and you have 'missing' settings or they're locked, you can manage those settings as an Admin or Owner on the account at https://zoom.us/account/setting. If a setting was locked within the account management settings, you can re-configure your personal account settings to your needs at https://zoom.us/profile/setting.

 

Hope this helps you and looking forward to your response! 🙂

THEVVAHAuthor
Newcomer
August 21, 2021

i am an owner and i cant find account settings in account management in zoom.us site

 

THEVVAHAuthor
Newcomer
August 21, 2021
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