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zonamixtatp
Newcomer
Newcomer

‎2023-05-17 09:55 AM - last edited on ‎2023-08-04 01:30 PM by Community Moderator | Employee 

I want to know why my account appears as basic, but the payment for the plan of 149 dollars has already been made and I don't have the service.

Please someone help me with this urgently, I don't know what's going on. I need a help
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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-30 01:27 PM

Hi @zonamixtatp , have you assigned your license(s)? If not, the instructions can be found here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-30 01:27 PM

Hi @zonamixtatp , have you assigned your license(s)? If not, the instructions can be found here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?