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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Eliza15
Newcomer
Newcomer

‎2023-06-07 09:04 AM - last edited on ‎2023-08-11 01:57 PM by Community Moderator | Employee

I am being charged £38.40 monthly on top of my yearly subscription fees. I thought it was one off charge.

Could you explain it into details for me please?

Thank you.

Topics:
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2 REPLIES 2

Alexander_
Newcomer
Newcomer

‎2023-06-08 11:21 AM

Would you be able to do a charge back?  Just wondering because I don't know how much help you will ever get here.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-06-08 07:18 PM

Welcome to the Zoom Community, @Eliza15 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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