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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

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schofieldpetern
Newcomer
Newcomer

I am based in the UK and have been using Zoom for several years on a paid account. I need to speak to someone from Zoom urgently because I am being double charged for my account. I have tried a number of approaches but have not been able to contact anyone who can address this issue. Does anyone have any suggestions?

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website.