cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom should be awarded for WORST CUSTOMER SUPPORT

SLASM
Newcomer
Newcomer

Greetings!
We are a school and recently many of our students have received a message that says Access Blocked: Your instructions admin needs to review Zoom

Our Admin did their best to review but unfortunately, the problem is still not solved.
Sent several tickets and now it is 96 hours and yet to hear from Zoom.

Wow, during payment time Zoom followed very fast but now we are a customer for three years, and yet we get this WORST SUPPORT

1 REPLY 1

Madatzoom123
Newcomer
Newcomer

Totally agree. No one answers the phone. And if you're trying to adjust your account numbers forget it. It's easy to get through to sales but it's virtually impossible to get through to anyone else. Especially billing