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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom should be awarded for WORST CUSTOMER SUPPORT

SLASM
Newcomer
Newcomer

‎2023-11-05 07:11 PM

Greetings!
We are a school and recently many of our students have received a message that says Access Blocked: Your instructions admin needs to review Zoom

Our Admin did their best to review but unfortunately, the problem is still not solved.
Sent several tickets and now it is 96 hours and yet to hear from Zoom.

Wow, during payment time Zoom followed very fast but now we are a customer for three years, and yet we get this WORST SUPPORT

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1 REPLY 1

Madatzoom123
Newcomer
Newcomer

‎2024-03-27 11:16 AM

Totally agree. No one answers the phone. And if you're trying to adjust your account numbers forget it. It's easy to get through to sales but it's virtually impossible to get through to anyone else. Especially billing