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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom should be awarded for WORST CUSTOMER SUPPORT

SLASM
Newcomer
Newcomer

‎2023-11-05 07:11 PM

Greetings!
We are a school and recently many of our students have received a message that says Access Blocked: Your instructions admin needs to review Zoom

Our Admin did their best to review but unfortunately, the problem is still not solved.
Sent several tickets and now it is 96 hours and yet to hear from Zoom.

Wow, during payment time Zoom followed very fast but now we are a customer for three years, and yet we get this WORST SUPPORT

Topics:
1 REPLY 1

Madatzoom123
Newcomer
Newcomer

‎2024-03-27 11:16 AM

Totally agree. No one answers the phone. And if you're trying to adjust your account numbers forget it. It's easy to get through to sales but it's virtually impossible to get through to anyone else. Especially billing