Zoom needs update but tells me to contact my admin

[koltov]

I've got a basic/free account and when I'm trying to join a meeting I get a message telling me I need to update before I can join and I have to contact my admin.  This is my personal computer, and I'm the admin/only/ user....I don't understand how to get past this to update my client version.

Any ideas?

[RN]

Hi @koltov welcome to the community! First, may I ask, did you install the MSI version of the Zoom client from https://zoom.us/download? 

For example:

 

If you did, suggest uninstalling and reinstalling the Zoom desktop client not from 'download for IT Admin'.

If you didn't, let me know and we can further troubleshoot! 🙂