Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-07-01 11:50 PM - last edited on 2023-03-27 09:12 AM by Bri
i have a zoom pro license under an account which is due to be renewed in Jan 2023 , i want to purchase an additional one under same account and when i increase the Qty of licenses to 2 , it asks for full payment of two licenses
i mean should it charge proportionate for one license and one for full year additional license
2022-07-05 07:10 AM
Hi @link2hamzah
Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.
If this helped, please remember to click on the "Accept as Solution" button below.