cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom account

Marc8000
Newcomer
Newcomer

‎2023-02-20 05:33 AM

I bought a yearly subscription to Zoom Pro. Zoom sent me an email to confirm my payment. There was a 'Sign In' button on the email, so I clicked on it but it opened a free basic account. I tried to connect in different ways but I only get the basic account. What did Zoom do with my money?

0 Likes
5 REPLIES 5

KlasinaDG
Newcomer
Newcomer

‎2023-02-20 06:50 AM

Good question... same problem here and no opportunity to get in contact with Zoom 😕 

0 Likes

Emmascott
Explorer
Explorer
In response to KlasinaDG

‎2023-02-20 10:23 AM

hey 

0 Likes

Emmascott
Explorer
Explorer

‎2023-02-20 09:39 AM

hey

0 Likes

KlasinaDG
Newcomer
Newcomer
In response to Emmascott

‎2023-02-20 09:47 AM

Hi

0 Likes

Emmascott
Explorer
Explorer

‎2023-02-20 10:24 AM

what

0 Likes