Zoom account upgradtion payment made | Community
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Newcomer
Bgs
Newcomer
June 1, 2023
Question

Zoom account upgradtion payment made

  • June 1, 2023
  • 1 reply
  • 0 views

Account name : Indian Institute of Astrophysics

We want to upgrade our Zoom account participant to 500 for one month. It got upgraded and we payed Rs.8260, but we noticed we can only host webinars in that and not meetings. Can you please interchange our subscription to utilize the amount for meeting with 500 participants.

1 reply

CarlaA
Community Manager
CarlaA
Community Manager
June 3, 2023

Hi @Bgs! Thank you for your first contribution to the Zoom Community!

 

The best action to take in this case would be to contact our billing team by submitting a billing ticket. Our billing team will have access to your account and subscription information which our Community team does not have access to at the moment.

 

I hope this helps!

Carla,
Zoom Community Team

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