Zoom Workplace Pro Plan cutting me off at 45 mins | Community
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Newcomer
June 9, 2024
Question

Zoom Workplace Pro Plan cutting me off at 45 mins

  • June 9, 2024
  • 1 reply
  • 0 views

I have Zoom Workplace Pro but calls are being cut off at 45 minutes.  I'm sure I'm in the right account (my only one).  I see no other solutions online and I can't get an answer from Live Chat.  HELP!

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
June 10, 2024

Welcome to the Zoom Community, @Folksinger71.

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032